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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raymond Morris

October 3, 2025

5  out of  5
rating by Raymond Morris
"Best help always keep up the good work"
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Melvina Hymons

September 30, 2025

5  out of  5
rating by Melvina Hymons
"I was very please with the agent's knowledge and professionalism. I felt they listened to my concerns, so that I can make the best decisions for my needs."
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Mickel Hal

September 30, 2025

5  out of  5
rating by Mickel Hal
"Amazing service they were warm an very professional. They help me understand everything broke everything down for me to understand aN what to select. Definitely told other family A friends to go directly to them. Thank you again."
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Magic

September 30, 2025

5  out of  5
rating by Magic
"Great"
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Kirk Lewis

September 30, 2025

5  out of  5
rating by Kirk Lewis
"I couldn’t be happier with my experience at StateFarm. Andrea went above and beyond to help me save significantly on both my car and home insurance. She was knowledgeable, patient, and truly cared about finding the best coverage for my needs. The process was smooth from start to finish, and her professionalism made all the difference. It’s rare to find service this responsive and genuinely helpful. Highly recommend—especially if you get the chance to work with Andrea!"
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Joshua King

September 29, 2025

5  out of  5
rating by Joshua King
"Andrea was extremely helpful! Her communication was consistently clear and she’s was extremely patient! Would recommend her services to everybody!"
We responded:
"GreatDAY Joshua!!! We thank you for reviewing our State Farm Agency!!! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority!!! We look forward to continuing to support your insurance needs."
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Jovante Cuffee

September 12, 2025

5  out of  5
rating by Jovante Cuffee
"Michelle definitely is the real MVP... after our intermittent games of phone tag (being on two different zones), we finally took care of business and she worked expeditiously to make sure I was taken care of!!! Thank you for your patience, Michelle!"
We responded:
"GreatDAY Jovante!!! We Thank you for the 5 Star review…We are glad that Michelle was able to take great care of you!!!"
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Chiquita

August 6, 2025

5  out of  5
rating by Chiquita
"Andrea Bassett was professional with great patience and communication. Thank you for assisting me in this time of need. I will recommend you to everyone. God bless 🙏🏾"
We responded:
"Great Day Chiquita!!! We’re thankful for your feedback and glad to hear you had a great experience with Andrea!!! If there is anything else we can do to help, please let us know!"
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Shawn Davenport

July 24, 2025

5  out of  5
rating by Shawn Davenport
"Devon Mack’s office provides great service: educating me on the many insurance products to serve me and my family now and in the future. Thank you 😊"
We responded:
"Great Day Shawn! Thank you for the 5 Star review. We are happy you had a wonderful experience and gained information that will help protect you and your family!"
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Kevin Hill

July 10, 2025

5  out of  5
rating by Kevin Hill
"Danielle you are the best too. Thank you so much for your assistance today."
We responded:
"GreatDAY Kevin!!! Thank you for choosing our Agency and allowing Danielle to assist you…"
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David Mills

July 7, 2025

5  out of  5
rating by David Mills
"I've had State Farm insurance my entire life, and I have been satisfied with them. They have great customer service!"
We responded:
"GreatDAY David!!! We are honored by your positive feedback!!!! We look forward to continuing to provide you with great service!!! If there is anything else we can do for your insurance needs, just let us know!!!"
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Bradley Cheeseman

June 20, 2025

5  out of  5
rating by Bradley Cheeseman
"Appreciated the follow up call with our policy change with new vehicle purchase. Long time customers with State Farm. They have always treated us well."
We responded:
"Great Day Bradley!!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Malia M

May 23, 2025

5  out of  5
rating by Malia M
"Agent Anijah has be absolutely wonderful in helping my husband and I recieve car insurance. Very polite and knowledgable. We hope to work with her again in all of our future needs!"
We responded:
"Great Day Malia!!! Thank you for the excellent review! We are happy to hear that Anijah was able to assist you and your husband with your auto insurance needs. My State Farm team and I are happy to be your good neighbor!"
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Pat Lidtke

May 14, 2025

5  out of  5
rating by Pat Lidtke
"Service was fast and very detailed. Very good experience."
We responded:
"Great Day Pat!!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Çeleste Gaffney

May 14, 2025

5  out of  5
rating by Çeleste Gaffney
"Whenever I contact this office, l always have always received the upmost professional customer service, everyone that answers the phone, seems to be quite knowledgeable about the insurance game. Thank you 😊"
We responded:
"Great Day Celeste!!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rose F

May 6, 2025

5  out of  5
rating by Rose F
"Jenifer is so nice and understanding. Amazing person.thank you for helping."
We responded:
"Great Day Rose!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carlos Polanco

April 29, 2025

5  out of  5
rating by Carlos Polanco
"Mr. Mack's agency is top tier, always there when I need to add or change coverage, Danielle is extremely helpfull and attentative to my needs, I would highly recommend anyone looking for an outstanding insurance agent to check out Devon Mack and his team."
We responded:
"Great Day Carlos!!! We’re thankful for your feedback and are happy to hear how helpful and attentive Danielle has been! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeanne Childs

April 28, 2025

5  out of  5
rating by Jeanne Childs
"Jennifer is the most patient person I ever spoke with. She did not mind reexplaining my policy until I had true understanding. I wish this world had more Jennifer’s. She’s an undercover Doctor. She kept my blood pressure and anxiety from elevating. Thank you again Jennifer. I hope State Farm appreciates you as much as I do."
We responded:
"Great Day Jeanne!! Thank you so much for the Excellent review. Our goal is to serve our policy holders well and we are happy to hear that your experience with Jennifer lived up to our goal! "
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Jeremiah Slusser

April 21, 2025

5  out of  5
rating by Jeremiah Slusser
"I have been a customer for going on 20 years. Always a pleasure to do business with. The most helpful and knowledgeable staff around! Thanks for everything you do!"
We responded:
"Great Day Jeremiah!!! Thank you for the 5-star review! My State Farm team and I thank you for being a loyal customer and are always happy to assist in any way we can!!!"
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Morris Johnson

April 18, 2025

5  out of  5
rating by Morris Johnson
"Always on point!"
We responded:
"Great Day Morris, Thank you for the positive feedback! We look forward to continuing to provide you with great service and thank you for trusting us with your business!"
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Leigh Perry

March 27, 2025

5  out of  5
rating by Leigh Perry
"Devon Mack has been my State Farm provider for over 10 years. He has been great. Easy and friendly service from not only himself but his staff as well."
We responded:
"Great Day Leigh!!! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jane Watkins

March 8, 2025

5  out of  5
rating by Jane Watkins
"Always very helpful and friendly. My family has been with this company for over 15 years."
We responded:
"Great Day Jane!!! Thank you for trusting us with your business for over 15 years and thank you for the excellent review!!! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Camilla Gugenberger

March 7, 2025

5  out of  5
rating by Camilla Gugenberger
"Devon Mack and staff are amazing. They are friendly, knowledgeable, professional and always willing to help and go the extra mile. I can't say enough about them! Highly recommended."
We responded:
"Great Day Camilla!!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lacy Hill

March 6, 2025

5  out of  5
rating by Lacy Hill
"I have been useing State Farm for years. Excellent in customer service! Professional and knowledgeable thanks :)"
We responded:
"Great Day Lacy!!! Thank you for taking the time to provide us with a "5" STAR review!!!"
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Sherman Johnson

March 5, 2025

5  out of  5
rating by Sherman Johnson
"Always a great experience when visiting the office"
We responded:
"Great Day Mr. Johnson!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."