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Receptionist - State Farm Agent Team Member

Full Time in Nelsonia - VA

Responsive recruiter
Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYI opened my agency in 2017 after serving as a military officer and spending 20 years with Pfizer, bringing a strong foundation in leadership, discipline, and teamwork into agency ownership. I attended Hampton University and am married with an adult son. Giving back is important to me, and I stay active through Kappa Psi and involvement within the local community. Our team of four works closely together in an environment built on trust, open communication, and operating in “truth and love.”
Our agency is guided by our core values, known as the 4 T’s trust, transparency, terrific teamwork, and tenacity. These principles shape how we serve our customers, support one another, and show up every day. We offer perks such as Thankful Thursdays with team lunches, team-building activities, PTO, contests for extra time off, bonuses tied to hitting goals, a 401k, health benefits, and a hiring bonus. Our culture is close-knit and family-oriented, and we’re looking for someone who is kind, coachable, motivated, and ready to learn and grow. If you’re seeking a place where leadership, values, and personal development truly go hand-in-hand, this is a great place to build your career.
ROLE DESCRIPTIONDevon Mack - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $40,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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